Milk Minute: Building Quality Into Every Product

By Sudeep Jain, MMPA Director of Quality 

The Michigan Milk Producers Association (MMPA) plays a vital role in delivering high-quality dairy products to consumers while supporting local dairy farms. Just like any business, our plants are governed by certain rules, most importantly, the U.S. Food and Drug Administration’s (FDA’s) Pasteurized Milk Ordinance and the Food Safety Modernization Act’s Preventive Controls for Human Food. Across our five production plants, we manufacture a wide variety of dairy products for customers and consumers.

Central to the success of our plants are our food safety, regulatory compliance, quality assurance, product research and development, sanitation, and sustainability teams. Together, they help ensure MMPA continues to meet high standards in food safety, innovation and customer satisfaction.

At the heart of our operations is the quality assurance team. This department oversees every aspect of product safety and regulatory compliance, ensuring consumers receive wholesome dairy products they can trust to feed themselves and their families. Quality assurance activities range from routine milk testing to meet FDA standards to managing audit compliance with regulatory agencies including the FDA, United States Department of Agriculture, Michigan Department of Agriculture and Rural Development, Ohio Department of Agriculture and Indiana Board of Animal Health.

Regulatory agencies also play an essential role in approving new facilities and products. MMPA’s close collaboration with these agencies during the design and construction of the Remus and Ovid plants helped streamline approvals and inspections.

Our customers often have requirements that go above and beyond regulatory mandates, and they verify those requirements by conducting audits of our facilities. The quality assurance team leads these audits. To streamline customer approvals, MMPA participates in the Global Food Safety Initiative’s auditing program known as Safe Quality Food (SQF). SQF audits help ensure our manufacturing processes align with high levels of food safety and quality by reviewing processes, policies and procedures, training, infrastructure and the knowledge of employees working in our facilities.

The R&D team is equally critical to MMPA’s success. Made up of skilled food scientists, the team works closely with customers to develop new products and provide technical services for existing offerings. This focus on innovation allows MMPA to remain competitive in an evolving dairy market.

When the Remus plant launched, for example, the research and development team partnered with Good Culture to finalize product recipes, carefully selecting starter cultures and ingredients to deliver the desired taste and texture. At the Ovid ultrafiltered milk plant, the team ensured products were fully qualified before the first drop of milk ever entered the facility. Completing those qualifications in advance allowed MMPA to secure markets for products from the first production run.

Sanitation is another cornerstone of our operations. Sanitation teams maintain high hygiene standards across all facilities, directly impacting product quality and consumer safety. From daily cleaning protocols to plant-wide sanitation procedures, their work helps prevent contamination and protects the integrity of every product we produce.

While we have a responsibility to run our plants efficiently, we are also stewards of the environment because we live in the same communities where our plants operate. Monitoring water and electricity usage and reporting those numbers to national studies and customers helps demonstrate our efforts to reduce the environmental impact of our operations. When we optimize resource use, we also reduce the operating costs of our plants.

Together, these teams create a strong foundation for MMPA’s continued growth. Their combined expertise ensures our products are safe, innovative and consistently meet customer expectations. By continuing to invest in food safety, research, sanitation and responsible resource use, we can uphold MMPA’s commitment to excellence while positioning our cooperative for a strong and sustainable future.

This article was originally published in the September/October 2026 issue of the Milk Messenger. Subscribe »